At orpay44, we understand that your personal information is not just data — it is the trust you place in us. This document clearly explains how we collect, use and protect every piece of information you share with us.
Orpay44 operates in full compliance with personal data protection principles. Your data is never sold, rented or shared with third parties for marketing purposes without your explicit consent. This is not just a policy — it is our promise.
Privacy protection isn't just a legal obligation for us — it's a core value that shapes how we operate every day.
We only collect data that is truly necessary to operate. No data is collected "just in case" — every piece of information has a clear and legitimate purpose.
All sensitive data is transmitted and stored using 256-bit SSL encryption — the same technology used by Malaysia's major banks. Your data is secure both in motion and at rest.
Our position is firm and uncompromising: your personal data has never been and will never be sold to any third party for any marketing or commercial purpose.
You have the right to access, correct and request deletion of your personal data at any time. Our team will process such requests promptly and respectfully.
Your data is retained only as long as it is needed for the stated purposes or as required by law. After the relevant period, data will be securely deleted.
The orpay44 Privacy Policy is drafted in full compliance with data protection laws in force in Malaysia, including the Personal Data Protection Act 2010.
This Privacy Policy applies to all information collected by orpay44 through our platform at orpay44.net. By using our services, you agree to the collection and use of information as described in this document.
Orpay44 collects various types of information depending on the context of your interaction with our platform. Generally, the data we collect can be categorised into three main types:
Information You Provide Directly
Information Collected Automatically
This automated information is collected through cookies, pixels and server log technology. It helps us understand how members use the platform so we can keep improving it. You can read more in the Cookies section of this document.
Orpay44 does not collect sensitive information such as biometric data, medical records or religious beliefs. Every piece of data collected has a clear and legitimate purpose in our platform operations.
Every piece of data we collect is used for specific and legitimate purposes. Here are the main ways we use the information you provide to us:
Orpay44 does not use your data to make automated decisions that materially affect your rights or interests without responsible human intervention.
Orpay44 does not sell, rent or trade your personal data to any third party. Data sharing only occurs in limited situations with legitimate justification:
Some of our service providers may operate outside Malaysia. In such cases, we ensure data protection standards equivalent to Malaysian standards are upheld through appropriate contractual agreements.
Protecting your data isn't just a technical responsibility — it's a strategic priority for orpay44. We invest continuously in security infrastructure to ensure your data remains safe at all times:
While we take all reasonable precautions, no system can guarantee absolute security. We encourage you to also take personal security measures such as using a strong and unique password and enabling two-factor authentication (2FA) on your account.
Orpay44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can control cookie settings through your web browser. However, disabling essential cookies may affect certain functions of the orpay44 platform.
Orpay44 strictly does not accept or provide services to individuals under the age of 18. Our platform is not designed for children and we do not knowingly collect personal data from minors.
All prospective members are required to confirm they are 18 years or older during registration. Our KYC process requires identity verification documents that confirm the user's age.
Should we discover that we have inadvertently collected personal data from a child, we will immediately take steps to delete that data and close the account in question. Parents or guardians who suspect a child in their care has registered at orpay44 are encouraged to contact our support team immediately.
Under the data protection principles we uphold, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of all personal data we hold about you. We will provide this information in an easily readable format within 14 working days.
If any data we hold is inaccurate or outdated, you have the right to request that we correct it. You may also update most account information directly through your profile settings.
In certain circumstances, you have the right to request deletion of your personal data. Please note there are certain limitations where we are required by law to retain certain records for a specified period.
You may request that we restrict how we use your data in certain circumstances, for example while you dispute the accuracy of the data or our ability to process it.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to request that we transfer it directly to another data controller where technically feasible.
You may object to the processing of your personal data for specific purposes including direct marketing. We will honor your objection unless there is a legitimate legal basis that overrides your interests.
To exercise any of the above rights, contact our privacy team at [email protected] or via platform Live Chat. We will process your request within 14 working days. For complex requests, this period may be extended to 30 days with advance notice.
Orpay44 does not retain your personal data longer than necessary. Retention periods vary according to data type and applicable legal requirements:
When the retention period expires, your data will be securely deleted or anonymized so it can no longer be linked to you.
Orpay44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When material amendments are made, we will:
Continued use of the orpay44 platform after the effective date of such amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any questions, concerns or requests related to this Privacy Policy or how we manage your personal data, our team is ready to listen and assist:
For questions about responsible gaming and play limits, please visit the Responsible Gaming dedicated page. For general account and service enquiries, the FAQ is a good place to start.
We are committed to responding to every privacy inquiry seriously and with full respect for your rights as a data owner.